Privacy Policy

1. Information We Collect

Information you provide. When you submit a contact form, request a quote, or create an account, we collect identifiers such as your name, business name, email address, phone number, job title, and any message content you send us.

Service and transactional data. When you use our ITAD or recycling services, we collect information about the equipment you submit (asset tags, serial numbers, model and condition data, weights, photos), pickup and delivery details, and certificates we issue (e.g., Certificates of Destruction).

Automatically collected data. We collect log data, device and browser information, IP address, approximate location, referring URLs, and interactions with the Services using cookies and similar technologies.

Information from third parties. We may receive information from analytics providers, marketing partners, and identity providers used to authenticate portal access.

2. How We Use Information

We use personal information to:

• Provide, operate, and improve the Services and respond to your inquiries;
• Issue invoices, certificates, and compliance documentation;
• Authenticate users, secure accounts, and prevent fraud;
• Train and improve our internal models for asset classification and valuation, using de-identified or aggregated data where feasible;
• Comply with legal obligations, including chain-of-custody, environmental, and data-destruction recordkeeping requirements;
• Send service updates and, where permitted, marketing communications you can opt out of at any time.

3. How We Share Information

We do not sell personal information. We share it only:

• With service providers (e.g., cloud hosting, analytics, payment, accounting, and logistics partners) acting on our behalf under written contracts;
• With downstream R2v3-certified processors and refurbishers as part of equipment disposition;
• To comply with subpoenas, court orders, or other legal process;
• To protect the rights, property, or safety of American Circular, our customers, or the public;
• In connection with a corporate transaction such as a merger, acquisition, or asset sale, subject to confidentiality obligations.

4. Cookies and Tracking

We use cookies and similar technologies for essential site functionality, analytics, and to remember your preferences. You can control cookies through your browser settings; disabling them may impact some features.

5. Data Retention

We retain personal information for as long as needed to provide the Services and meet legal, tax, accounting, and reporting obligations. Service records, certificates, and chain-of-custody logs may be retained longer where required by environmental or audit regulations.

6. Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on where you reside, you may have rights to access, correct, delete, or port your personal information, to opt out of certain processing or sale/share of personal information, and to lodge a complaint with a supervisory authority. Florida, California (CCPA/CPRA), Virginia (VCDPA), and similar state-law residents may exercise these rights by contacting us at info@americancircular.ai. We will not discriminate against you for exercising any of these rights.

8. Children’s Privacy

The Services are intended for business users and are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. International Users

American Circular is based in the United States. If you access the Services from outside the U.S., your information will be transferred to and processed in the U.S. and other jurisdictions where we or our service providers operate.

10. Changes

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. Material changes will be communicated through the Services or via email.

11. Contact

Questions or requests regarding this Privacy Policy? Contact us at info@americancircular.ai or write to American Circular, Inc., Tampa Bay, Florida.